Auckland Airport enters the SKYTRAX top 10 list this year – Image: Auckland Airport
Auckland Airport has landed amongst the highest-ranking airports around the world in this year’s SKYTRAX 2025 Airport Awards for 10-20 million annual passengers, coming in at #4 out of the top 10 list.
The independent SKYTRAX survey ranks global international airports for customer satisfaction including traveller experiences from check-in, arrivals, transfers, shopping, security and immigration through to departure at the gate. Auckland Airport also ranked #46 for customer satisfaction across all airports globally, acccording to an Auckland Airport press release.
In the Australia/Pacific category Auckland Airport maintained its #3 ranking, and the Te Arikinui Pullman Auckland Airport Hotel ranked #3 for Best Airport Hotel in Australia/Pacific. This hotel is a joint venture with Tainui Group Holdings and opened in December 2023.
Scott Tasker, Chief Customer Officer of Auckland Airport, said the SKYTRAX ranking in the World Airport Awards is “an awesome accolade for everyone working in our airport ecosystem – the Auckland Airport team, government border agencies, ground handlers, airlines, retail staff and the hundreds of other companies that help support the system to run smoothly”.
“We’re committed to creating an airport that Kiwis are proud of and we’re heartened travellers have recognised the value of the changes we’re delivering,” said Mr Tasker.
“This news comes on top of research findings in 2024 from global insights firm Ipsos that shows 80% of New Zealanders think airports are the best-performing infrastructure in the country.”
Auckland Airport’s runway is the hardest working in New Zealand, supporting over 400 flight movements per day. Each year there’s $35.1 billion of economic output from international and domestic travel and tourism generated by Auckland Airport aviation connections, and $26 billion in annual trade flowing through the airport.
Skytrax is a United Kingdom–based research consultancy headquartered in London that runs an airline and airport review website as well as taking surveys from international travellers to rate airports, airlines, airline lounges, in-flight entertainment, on-board catering, and several other elements of air travel.
Singapore’s Changi Airport was #1 airport in the world for the 13th time, followed by Doha Hamad. (NAN/Auckland Airport 24-04-25)
For more information: World’s Best Airports by Passenger Numbers 2025 | SKYTRAX
